Accor Live Limitless (ALL) launched Suite Night Upgrades (SNU) during a program refresh in 2018.
Accor ALL Platinum and Diamond members earn them depending on the nights consumed, and each is valid for a night.
You can access Accor’s page for SNUs here.
READ MORE: Accor ALL Rate & Bonus Points Offers
The main issue that ALL members have had with these SNUs is that you must have called customer service to see if they can be applied and at what cost.
Now, Accor has enabled using them online. Still, don’t expect to book the cheapest room and get a suite. Properties can designate allowed room types for these SNUs, but they are more worthwhile than previously.
Previous Accor ALL SNU Coverage:
SNU Participating brands:
Raffles, Faena, Delano, Sofitel Legend, Fairmont, SLS, SO/, Sofitel, MGallery, 21c, Mondrian, Pullman, Swissôtel, Mövenpick, and Grand Mercure.
You can use a tool on Accor’s website to find out the hotels that participate (access here), and they have also produced a list of hotels that do not accept them:
This certainly is a welcomed change and can make these SNUs more worthwhile for many.
I have had mine all expire because I have not wanted to contact Accor customer service and spend time figuring out what hotels accept them, to what suites, and at what price. Now, you can find all this information yourself on Accor’s website.