Air France – KLM Flying Blue Status Extensions In Select Markets Through December 31, 2022

I want to upgrade to a higher level. Will I also benefit from your COVID-19 measures?

Our measures enable Elite members to maintain their current level. Please see the specific Q&A for more info. The surplus XP measure may also help you in reaching a higher level. Please see the specific Q&A for more info and discover more ways of gaining XP in 2022 here (https://www.flyingblue.nl/en/news/sustainability) page only available in English.

Will I keep my current XP balance in my next qualification period?

We will automatically offset the number of XP needed to maintain or upgrade a level. Any surplus XP will remain on your account.

For our Elite members with residential address in Australia, China, Hong Kong, Japan, Macao, New Zealand, Russia, Singapore, Taiwan or Ukraine, and a qualification period ending between now and 31 December 2022 (previously September 2022):

• We continue to maintain your status for another period
• We continue to restore your surplus XP

Some examples:

A Silver member with a qualification period ending in December 2022:

• If you have gained 120 XP, your counter will be offset by 100 XP to maintain Silver and you keep a surplus of 20 XP.
• If you have gained 65 XP, we will credit the missing 35 XP and then offset your counter with 100 XP to reset your XP counter to 0 and maintain your Silver level.

Ø The surplus XP measure applies in addition to this measure. Please see the specific Q&A for more info.

A Gold member with a qualification period ending in December 2022:

• If you have gained 220 XP, your counter will be offset by 180 XP to maintain Gold and you keep a surplus of 40 XP.
• If you have gained 120 XP, we will credit the missing 60 XP and then offset your counter with 180 XP to reset your XP counter to 0 and maintain your Gold level.

Ø The surplus XP measure applies in addition to this measure. Please see the specific Q&A for more info.

A Platinum member with a qualification period ending in December 2022:

• If you have gained 450 XP, your counter will be offset by 300 XP to maintain Platinum and you keep a surplus of 150 XP.
• If you have gained 250 XP, we will credit the missing 50 XP and then offset your counter with 300 XP to reset your XP counter to 0 and maintain your Platinum level.

Ø The surplus XP measure applies in addition to this measure. Please see the specific Q&A for more info.

What happens to my years counting towards Platinum for life?

If you keep your current level during your next qualification period based on our special measures, that membership year will count towards the 10 consecutive years needed to qualify for Platinum for life. For example:

• You have been a Platinum member for 9 consecutive years, and your qualification period ended on 31 December 2021. Because of our measures, you have maintained and reached 10 consecutive years of Platinum. On 1 April 2022, we changed your level to Platinum for life.
• You have been a Platinum member for 3 consecutive years, and your current qualification period will end on 31 December 2022. Because of our measures, you will be maintained. On 1 January 2023, your 4th consecutive year of Platinum will start.

What happens if my qualification period ends after 31 December 2022?

Will I benefit from surplus XP support?

You will benefit from surplus XP support in case:

• you are a Flying Blue Silver, Gold or Platinum member;
• your qualification period ends between now and December 2022 (previously September 2022);
• your residential address is in Australia, China, Hong Kong, Japan, Macao, New Zealand, Russia, Singapore, Taiwan or Ukraine; and
• your current surplus XP is lower than it was at the beginning of your previous qualification period.

Some examples:

A Silver member with a qualification period ending in December 2022:

• If you have gained 120 XP, your counter will be offset by 100 XP to maintain Silver and you keep a surplus of 20 XP.
• If you had a surplus of 60 XP in your previous qualification period (ending in December 2021), we credit you 40 XP (surplus XP support) within a month, so you again have a head start of 60 XP.

A Gold member with a qualification period ending in December 2022:

• If you have gained 220 XP, your counter will be offset by 180 XP to maintain Gold and you keep a surplus of 40 XP.
• If you had a surplus of 80 XP in your previous qualification period (ending in December 2021), we credit you 40 XP (surplus XP support) within a month, so you again have a head start of 80 XP.

A Platinum member with a qualification period ending in December 2022:

• If you have gained 450 XP, your counter will be offset by 300 XP to maintain Platinum and you keep a surplus of 150 XP.
• If you had a surplus of 250 XP in your previous qualification period (ending in December 2021), we credit you 100 XP (surplus XP support) within a month, so you again have a head start of 250 XP.