A LoyaltyLobby reader sent us a question about what happens to Honors tier benefits if your status is downgraded mid-stay.
You can access Hilton here.
READ MORE: Hilton Honors Rate & Bonus Points Offers
Question from the reader:
I currently have HHonors Gold status, which I only obtained via a credit card offer, as I would simply not stay enough nights to qualify otherwise. I’d probably be lucky to reach silver.
My wife loves this status, as we get free breakfast (she loves a free breakfast anywhere), but I have a question directly related to this, for which I cannot find anywhere else online, although have not yet asked Hilton themselves. I’m figure your experience in how these things actually play out in the real world is better.
Specifically, we have a booking next year for the Hilton in Noumea that commences 29 March for 7 nights. My Gold status expires 31 March, with no chance of renewal or extension. After a couple of free breakfasts for the March mornings, are going to find out that we have to pay for each day in April, or when we check out will someone note the status is no longer Gold and proceed to back charge us?
I’d like to think the status at time of check in counts for the whole stay but only because that favours me. The alternative obviously favours the hotel, and currently as far as global travel is concerned, that seems to be the way the pendulum has swung. Although I would say that so far Hilton have been great to me the whole time I have been Gold.
Any light you can shed on this would be much appreciated.
This question must be on many readers’ minds, as loyalty statuses have been extended for a couple of years due to the pandemic, and tiers of those not qualified will be downgraded in early 2023.
The status benefits that are in place when the guest checks in apply for the stay’s duration, even if the tier is downgraded mid-stay.
The points should, however, post per the new status that is in place when Honors calculate these.
Hilton Honors Gold is the best mid-tier status of all programs, as it comes with a complimentary breakfast for two (outside of the United States, where the F&B credit is still in place).
It might be worth doing a status fast track or other promotion next year if your status is downgraded with Hilton.