Marriott Bonvoy announced back in January (read more here) that they would immediately stop issuing new Travel Packages. Existing ones, which are not used or attached by the end of February, would be credited to member accounts as points (read more here).
Readers were in touch with us last week, informing us that Marriott had not processed the refunds on March 1, 2022, as previously promised (read more here). Marriott spokesperson confirmed that they were experiencing a delay due to technical issues.
You can access Marriott Bonvoy here.
READ MORE: Marriott Bonvoy Rate & Bonus Points Offers
Marriott Bonvoy has now processed the Travel Package certificate to point conversion today (at least for some members).
Here’s an email that a reader forwarded to us:
From: MarriottBonvoy@marriott.com
Date: March 10, 2022
Subject: Cancelled Award Order Confirmation
Reply-To: MarriottBonvoy@marriott.comDear,
As requested, we have cancelled your reward order. Below is a summary of your cancellation information.
Sincerely,
Marriott Bonvoy (TM)Cancellation Information
——————————–
DESCRIPTION: 7-NIGHT TRAVEL PACKAGE up to 280,000PTS HOTEL AND AIR
CERTIFICATE CANCELLED: XXXXXXXX
CANCELLED ON: Thursday, March 10, 2022
REWARD CODE: 835T
The Refund Posted To The Account:
Here’s how much you should get back for each package:
Previous Coverage:
Conclusion
I am glad that Marriott could fix their technical issues and has now processed the refunds to affected members, albeit ten days late.
Members can now put these points to good use before the devaluation hits hotel awards at the end of this month.
